How to Order
Search for the product that you wish to buy in the search bar at the top of the website.
Alternatively, you can browser the various categories on our menu to find the product that you are looking for
Once you find the product you are looking for, you can add the product to your cart. If you are looking to buy only that specific product, you can click the ‘Buy Now’ button on the product page.
Checkout from the cart and select your payment option. After placing your order you will receive a confirmation through SMS or mail.
You can check the estimated delivery timeline by entering your pincode in the ‘Delivery Pincode’ field on the product page.
Pay on Delivery orders requires OTP Verification before placing the order. Once the order is successfully placed, we will update the status to "Processing" as soon as we are ready to dispatch the order.
We are currently not accepting COD due to COVID-19
You will receive an email and SMS confirmation for all successful orders. Under 'My Orders' in Account, the status of these orders will show ‘Processing’. Unsuccessful orders will show either a "Pending" or "Cancelled" status.
Currently, we do not provide gift wrapping
Invoices are mandatory to be put along with the parcel due to Government regulations.
Free shipping on all orders of Rs. 950 and above, else a flat shipping fee of Rs. 99/- will be charged for delivery anywhere in India.
For a few offerings that are large or very heavy, separate Packing & Handling charges may be applicable. These are specifically displayed on their respective pages.
Do not to accept delivery of orders where the carton is damaged, tampered or the brown-tape seal is open. Take a photo of the damaged carton before refusing and email it to email@example.com
We are a secure website with Industry-Standard 128-bit SSL Encryption. For additional security, we do not store your Credit Card / Debit Card details with us.
We accept payments through credit cards, debit/prepaid cards, net banking, UPI (unified payments interface). We also offer EMI payments on products above Rs 3000 for credit cards issued by 12 banks. View our detailed list of payment options
We have temporarily disbaled the COD service in light of the COVID19 pandemic.
This happens due to issues like slow internet. However, do not worry as we receive a confirmation for all successful payments from our payment gateway the next day. On receipt of such confirmation, your order status will be updated to "Processing" (i.e. Confirmed). In case of a failed transaction, the amount will be refunded back to the source by the payment gateway.
Returns & Exchanges
Step 1: All eligible return requests need to be notified to us by email to firstname.lastname@example.org within 48 hours of the delivery of the product. Please mention the following information in the email:
1. Isha Life Order Number
2. Your email ID registered with us
3. Description of the issue
Yes, we arrange for pickups for returns that have been approved by us for replacement or exchange.
All approved replacements need to be picked by our courier only. Any product sent by customers directly to us, will not be accepted and returned back.
Replacement product will be shipped within 48 hours of the receipt of the original item, subject to the following conditions:
1. The products should be unused, unsoiled and unwashed. In the case of Rudraksha, it should not be conditioned.
2. The products should have the original tags and should be in the original packaging.
3. Any returned item received by us that does not meet the above-mentioned conditions would not be accepted. No replacement will be provided for such products.
Yes you can choose a different product of a similar value
The refund process will take 3-4 weeks from the receipt of the returned goods.
Refund will be sent to the same card/bank account from which the payment was made. For more details on the refund policy click here
Currently you can't modify or cancel an order once placed successfully on the website.